For outright and immediate cancellation that is, if you decide to cancel before your product has been shipped by us, nkgupta.co.in will refund the entire amount.
If your ordered book has been delivered and received by you, you are eligible for replacement ONLY IF the product is defective.
If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Please send your e-mail requesting for return of book(s) indicating a valid reason for the same to –
Also state your transaction ID and send it to us through a trusted courier or India Post parcel. As soon as we receive the defective item, we will send you a fresh replacement or refund the amount as per your choice/option indicated in your email. In your return email, please indicate whether you would like a replacement or a refund.
This facility is only for the books bought from us.
Return of any defective / damage item should be done within 7 days from the date of the receipt of the shipment to our working office.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
To return your product, you should mail your product to: No. 68, 1st Main Road, S T Bed Layout, Koramangala, Bangalore-560034 India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.